Ask a question…

Do you have unanswered questions about therapy or want to know more information, but would prefer to remain anonymous in asking? Feel free to leave us a question below and we would be happy to respond to it on our FAQ’s page. All questions submitted are anonymous and no information is needed to leave a question. If you would like us to personally respond and not post the question, feel free to leave your contact information or schedule a free, no obligation consultation today!

FAQs

Why do you not take my insurance for therapy?

Unfortunately, our practice does not accept all insurances for payment. We prefer to work with greater privacy, and insurance companies want to know the medical necessity for treatment (meaning they want a medical diagnosis), the content of your sessions, and may deny coverage if their requirements are not met. In addition, insurance rarely covers relationship issues because of the lack of “medical necessity.” We believe that you have greater flexibility, motivation, and privacy if you pay for your sessions out of pocket. If after the free consultation you are unable to pay the rate based on our sliding scale or you are unsure about out-of-network reimbursement, we can offer additional referrals to other providers. Your insurance directory should also have a list of in-network providers.

What can therapy do for me?

Therapy can have a number of positive impacts on your life and relationships when pursuing change and growth. While we cannot promise to “fix” every issue, we will always provide a safe place to address anything and everything that you may not be able to discuss with family or friends. We can promise to provide a supportive, non-judgmental relationship to assist you while working towards your goals.

How private are my therapy sessions?

Confidentiality is a central part of therapy. We do not share any information discussed in session without your given permission to do so, unless an imminent safety concern arises. If you choose to request assistance covering the cost of services through your insurance provider, we are required to provide them with certain information. When working with couples and families, the guidelines for privacy are slightly different. We still do not share any information “outside” of the therapy without given permission, but for those within therapy we have a no-secrets policy that we will discuss in more detail during consultation.

What can I expect from my free consultation?

Searching for a therapist is not an easy task, and we understand that it can be hard to commit to therapy. That’s why we offer a full hour to meet with us, learn more about therapy, and ask any questions you may have including but not limited to:

  • How much will my therapy sessions cost?

  • How can therapy help me?

  • What will therapy look like?

  • Will my therapist be able to help me with my specific situation/problem?

  • Can this therapist provide support for my child/spouse/family members?

  • I don’t have any major problems right now, but just need someone to talk to. Is therapy right for me?

In our consultation we will address questions like these, and openly discuss what therapy might look like. We encourage you to ask as many questions as you’d like and to make use of the full hour to really get to know your therapist and the therapeutic process.

How does a sliding scale work?

A sliding scale basically means that the fee for each client may be different, depending on a number of factors. When discussing the fee for services, we take into consideration the annual income, number of dependents, and type of therapy (individual/couples/family) you are seeking. Additional flexibility is considered during the free consultation.